Privacy Policy

This Privacy Policy explains how Sivaro processes personal data when you use the Sivaro Discord bot and the related website.

1. Controller

Sebastian Witte
Marktstraße 38
63924 Kleinheubach
Germany
Email: contact@sivaro.studio

2. What data we process

2.1 Discord / account identifiers

• Discord user ID (required to operate the bot)
• Discord display name (if used for display inside the bot/website)

2.2 Profile data (provided by you)

• Display name
• Age (18+ only)
• Gender (if you choose to provide it)
• Bio (free text)
• Platforms, play style, online times, traits (as selected by you)
• Game-related preferences and matching preferences

2.3 Matching actions

• Likes, skips, matches (to provide the matchmaking functionality)
• Reports (if you report another user)

2.4 Technical data (website / server)

• Minimal server logs for security and troubleshooting (e.g., IP address, date/time, requested URL)
• Administrative action logs (e.g., moderation actions like bans, report handling) to prevent abuse and ensure service integrity

2.5 Usage metrics (anonymous)

• Aggregated counters of feature usage (e.g., how often commands/actions are used)
• Stored as totals per time interval (e.g., per 15-minute bucket)
• No message content, no profiles, and no user IDs are stored for these metrics

3. Purposes and legal bases

• Operating the bot and providing matchmaking features (Art. 6(1)(b) GDPR – performance of a contract / pre-contractual measures)
• Account administration, abuse prevention, moderation (Art. 6(1)(f) GDPR – legitimate interests)
• Processing reports and enforcing rules (Art. 6(1)(f) GDPR – legitimate interests)
• IT security and incident prevention (Art. 6(1)(f) GDPR – legitimate interests)
• Consent for the use of the service (Art. 6(1)(a) GDPR) – where required, e.g., explicit acceptance of terms/privacy before registration

4. Storage duration

• Profile and preferences: stored until you delete your data via /delete_me (or request deletion)
• Likes / skips / matches: stored as long as needed to provide the service; deleted when you use /delete_me
• Reports: stored as long as necessary for moderation and service integrity; may be retained longer if required to handle abuse or comply with legal obligations
• Server logs: stored for a limited period (typically up to 14 days) for security and troubleshooting
• Administrative action logs: stored as long as necessary for moderation and abuse prevention
• Ban records (if applicable): if you are banned, we may retain a minimal ban record containing your Discord user ID in order to enforce the ban and prevent circumvention (legitimate interest). This record may be kept for the duration of the ban, or longer in cases of repeated abuse or permanent bans.
• Anonymous usage metrics: stored as aggregated counts (no user IDs) to monitor usage and improve the service

5. Recipients / processors

We do not sell your data. Data may be processed by service providers that are necessary for hosting and operation (processors under Art. 28 GDPR).

• Hosting provider: STRATO AG (Germany) – server location: Germany
• Database hosting: Hosted on the same server in Germany (STRATO)

Sivaro is used via Discord. Discord may process data under its own responsibility. Please also review Discord’s privacy information.

6. International transfers

If any processing involves providers located outside the EU/EEA (e.g., Discord), transfers may occur based on appropriate safeguards (e.g., adequacy decisions or standard contractual clauses), depending on the provider.

7. Your rights

You have the right to request:

• Access to your personal data (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Objection to processing based on legitimate interests (Art. 21 GDPR)
• Withdraw consent at any time (Art. 7(3) GDPR), if processing is based on consent

You can delete your profile and related data directly via the Discord command /delete_me.

To exercise your rights, contact: contact@sivaro.studio

8. Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work or the place of the alleged infringement.

9. Age restriction

Sivaro is intended for users aged 18 or older. If you believe a minor has provided data, please contact us and we will delete the information.

10. Changes to this policy

We may update this Privacy Policy to reflect changes in the service or legal requirements. The “Last updated” date and version on this page indicates the current version.